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McAfee and Norton catalogs are supported today, provisioned live from vendor APIs. Microsoft is coming soon. The provisioning layer is vendor-agnostic by design, so the catalog will keep growing — tell us which vendors matter to you.
No. KeyVolt works on standard BigCommerce stores — orders fulfill and keys deliver either way. If you run B2B Edition, licenses also appear inside each buyer’s portal account under “My licenses,” which is the best experience for business customers.
KeyVolt retries automatically with backoff. If retries are exhausted, the order lands in a protected queue and is flagged on your dashboard — nothing is silently dropped. You can replay a failed order with one click once the vendor recovers.
Keys are hashed at rest and revealed to the buyer on demand. KeyVolt connects to your store with per-store OAuth credentials and least-privilege scopes — no shared secrets, no master tokens. Every reveal is audited.
That’s the model we’re building toward for resellers — your accounts, your margin, KeyVolt as the fulfillment pipes. Availability depends on your vendor relationships; tell us your setup when you request access and we’ll confirm what’s supported for your catalog.
No. Your catalog, pricing, and checkout stay exactly as they are. KeyVolt listens for completed orders and takes over from there — fulfillment only.
Install is a single click from the BigCommerce marketplace (or a private install link during early access). After that, setup is mapping your software SKUs to vendor catalogs — most stores finish the same afternoon.
Exactly that — the Microsoft catalog integration is in active development but not live yet, so we won’t sell it to you today. Early-access stores will be first in line when it ships.
Use the contact form — it reaches the team directly. Growth and Enterprise plans include priority response times.